I would like to say that the move to online public services could leave some of the poorest pensioners and family carers without vital support.
However, this is not the only problem. We have enabled as volunteers, many family carers to get on the internet when they could not afford to buy equipment, but often carers are daunted with the task of having to learn IT when they already they have so little time to spare because of caring commitments.
A little time and thought helping family carers to learn the internet in their own home would be greatly appreciated. It is no good putting services on line to help carers if they do not have access to the internet.
Even if the cost of buying equipment is not a problem then learning internet skills when the full time carer cannot leave the family home is a problem.
Our voluntary family carers across the UK were lucky because we were able to access our forum where we all learnt how to use the internet from one another.
Who will carry on trying to get family carers on the internet when I have to step down? Please will someone think of what a massive problem this is for family carers.
Wendy Maxwell MBE